Terms of Service

By accessing or using the Zurp mobile application or website (the “Platform”), you agree to be bound by these Terms of Service.

Zurp operates a network of self-service power bank rental stations at merchant venues across the United States. Through the Platform, users may rent portable charging devices (“Power Banks”) from Zurp-owned stations on a usage-based basis. Zurp owns and maintains all hardware.

You must be at least 18 years of age and capable of entering a legally binding agreement to use the Platform.

To rent a Power Bank, you must register using a valid phone number. A one-time verification code (OTP) will be sent to verify your identity. You are responsible for all activity under your account.

5.1 Deposit. A prepaid refundable deposit is charged at session start. The deposit amount is displayed in the Platform prior to confirmation and is released upon successful return of the Power Bank to the same Zurp station slot.

5.2 Rental Fee. Rental is billed on a per-hour basis at the rate displayed in the Platform at the time of rental. Billing starts when the session begins, with the deposit collected upfront, and ends upon return, when the final charge is applied and the deposit is released.

5.3 Return. Power Banks must be returned to any open slot at the same Zurp station.

5.4 Maximum Charge and Deposit Forfeiture. You will be charged hourly, up to a maximum of $70. If that ceiling is reached, your deposit, as shown at the start of your session, will be forfeited. As outlined in Section 7, hourly rental fees are non-refundable.

5.5 Damage. You are responsible for damage to the Power Bank during your rental period beyond normal wear and tear.

All payments are processed via Apple Pay, Google Pay, or other supported methods through our third-party payment processor. Zurp does not store your full payment details. Rental receipts are delivered via SMS to your registered phone number.

The refundable deposit will be returned to your original payment method upon successful return. Hourly rental fees are non-refundable. Disputes must be submitted to hello@zurp.com within 7 days of the transaction.

You agree not to: (a) tamper with or disassemble any Zurp hardware; (b) use the Platform for any unlawful purpose; (c) misrepresent your identity or payment information; or (d) interfere with the operation of any Zurp station or the Platform.

All content, trademarks, logos, and technology on the Platform are the exclusive property of Zurp LLC or its licensors. Reproduction without prior written consent is prohibited.

THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. ZURP DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT POWER BANKS WILL ALWAYS BE AVAILABLE AT ANY GIVEN STATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZURP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. ZURP’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 30 DAYS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless Zurp, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Platform or violation of these Terms.

These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware.

Zurp may modify these Terms at any time. Continued use of the Platform following notice constitutes acceptance of the revised Terms.

For questions: hello@zurp.com